circleandwick
Refill
Refill
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If you've purchased The Pottery Vessel, you may purchase this option to have your container refilled with the scent of your choice. By purchasing this item, you are agreeing to have your vessel picked up in Halifax, Nova Scotia!
How does it work?
After you've enjoyed your previous Pottery Vessel candle, you can take advantage of our refill program!
step 1. Purchase the "Refill" option.
step 2. Label your vessel with your name and new order number.
step 3. After purchase, a Circle & Wick team member will contact you to pick up your jar. Once the jar is picked up, we will refill it with your scent of choice and send a new e-mail with a delivery date and time.
thank you for choosing to reuse your vessel! :)
Materials
Materials
Our candles are made with 100% organic soybean wax, fragrance oils, and cotton wicks. We chose fragrances that are phthalate-free and never tested on animals.
Shipping & Returns
Shipping & Returns
Shipping
Allow 3-4 business days for your order to be processed and shipped.
After the product is picked up by our courier, the delivery status is no longer in our control. Orders are shipped nationwide and are expected to take 2-5 business days to arrive, depending on location and weather conditions.
Exchanges & Returns
Exchanges and returns must be made within 30 days of delivery with a proof of purchase (order number, confirmation email, store receipt). If issued a refund, the cost of the item will be returned and does not include the shipping fees. We cannot process returns on gift cards or third party purchases.
Care Instructions
Care Instructions
Always make sure your wick is trimmed to 1/4" before lighting to ensure the best flame.
The candle should be burnt to the edges during its first flame to prevent the wax from tunnelling.
Once the wick has reached 1/4" in length, it is the end of its life. Please recycle the jar or drop off to one of our recycling stations so that we can reuse it for the next candle lover.
